Discover Our Success Stories

Find out below how FESS Hire's exceptional service and 24/7 support have helped companies like Two Sisters Food Group and leading manufacturers meet their deadlines and improve efficiency.

Two Sisters Food Group

Listen to our audio review from the Head of Group Projects at Two Sisters Food Group, where they share their experience in working with FESS Hire. Hear firsthand how our prompt response times and exceptional service have helped them meet their deadlines and secure further business opportunities.

Head of Group Projects – Two Sisters Group

Excellent Customer Service

Challenge: The manufacturing industry typically requires support at short notice, which other hire companies struggled to accommodate. FESS Hire, however, provided a tailored solution with unparalleled service levels, supplying both equipment and, where necessary, the labour to support urgent needs regardless of the time or day.

Solution: FESS Hire understood the urgent requirements of the manufacturing client. They provided commercial and industrial support, ensuring equipment needs were met even outside standard hours. The professional approach of speaking with industry experts rather than counter staff ensured precise and accurate service.

Results: The measurable results included improved availability to produce products and carry out tasks within tight timescales. Having FESS Hire as a professional support partner proved vital, delivering consistently even during challenging times.

Standout Experience: During an unexpected power issue at the manufacturing site, FESS Hire supported the client with a power generator and access equipment, allowing planned tasks to continue without interruption. This support saved the client from further outages and resource cancellations, demonstrating FESS Hire’s reliability in critical situations.

Recommendation: John Green, from a manufacturing client, recommends FESS Hire for their wide range of hire equipment and 24-hour service. He appreciates the company’s run by engineers for engineers, which translates into excellent customer service and a deep understanding of client needs.

John Green – Manufacturing Client

Highly Recommended

Challenge: Before partnering with FESS Hire, Barry Holt’s company often faced the challenge of needing to react quickly on a job and hire equipment on short notice. The response times from other hire companies were not quick enough, and availability was often insufficient, causing delays and inefficiencies.

Solution: FESS Hire provided exceptional service with prompt response times and excellent availability of the required equipment. Their ability to meet urgent demands ensured that Barry Holt’s company could react quickly and effectively.

Results: By having the necessary equipment readily available, Barry Holt’s company was able to meet their deadlines consistently. This reliability not only improved their project timelines but also opened up further business opportunities due to their enhanced efficiency and dependability.

Standout Experience: The communication with FESS Hire was always efficient, prompt, and clear. This ensured there were no discrepancies or confusion regarding equipment requirements, making the hiring process seamless.

Recommendation: Barry Holt, Head of Group Projects, highly recommends FESS Hire. He praises their reliability and plans to continue using their services, confidently recommending them to others due to their exceptional service and promptness.